Massachusetts HEAP





What is Massachusetts HEAP/LIHEAP? – Low Income Home Energy Assistance Program

HEAP is a federally funded program that issues heating benefits to supplement a household’s annual energy cost. HEAP program was started in 1981 and is funded by federal government. HEAP also offers an emergency benefit for households in a heat or heat related energy emergency. Additionally, HEAP offers a heating equipment repair and/or replacement benefit for homeowners with inoperable heating equipment.

HEAP may help you pay for Electricity, Propane, Natural Gas, Wood, Oil, Kerosene, Coal, or any other heating fuel.

Do You Qualify for HEAP Massachusetts?

To qualify for Massachusetts HEAP, you must be enrolled in a qualifying social service program (see below):

  • Must be a resident of the state of Massachusetts
  • Must need financial assistance for home energy costs
  • You receive Supplemental Nutrition Assistance Program (SNAP, formerly known as Food Stamp) benefits or
  • You receive Temporary Assistance or
  • You receive Code A Supplemental Security Income (SSI Living Alone)
  • OR your income must be below 150% of the federal poverty guidelines.

Applications for regular HEAP benefits will be accepted beginning around November of the year.

How to apply for Massachusetts HEAP

First-time applicants must apply in person at the fuel assistance agency in their area. Households must apply each year; applications are mailed to households after the first year. Households can apply from November 1st to April 30th of the program year. Applicants who are denied assistance have the right to appeal through the local fuel assistance agency.

LIHEAP Application Forms

Self Help, Inc. (SHI)
1362 Main Street
Brockton , MA 02301
(508) 588-5440 – Brockton
(508) 226-4192 – Attleboro
1-800-255-0875 – Toll Free

Massachusetts also provides Weatherization Assistance Program (Massachusetts WAP) service for those who qualify.

Contact Information on Massachusetts HEAP:

Department of Housing and Community Development
100 Cambridge Street, Suite 300
Boston, Massachusetts 02114-2524
TEL: (617) 573-1438
FAX: (617) 573-1460
E-MAIL: gerald.bell@state.ma.us
WEB SITE: www.mass.gov/hed/community/energy/
WINTER HEATING HELPLINE WEB SITE: www.mass.gov/hed/community/energy/heating-system-repair-and-replaceme…
PUBLIC INQUIRIES: 1-800-632-8175



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