North Carolina HEAP




What is North Carolina HEAP/LIHEAP? - Low Income Home Energy Assistance Program

HEAP is a federally funded program that issues heating benefits to supplement a household’s annual energy cost. HEAP program was started in 1981 and is funded by federal government. HEAP also offers an emergency benefit for households in a heat or heat related energy emergency. Additionally, HEAP offers a heating equipment repair and/or replacement benefit for homeowners with inoperable heating equipment.

HEAP may help you pay for Electricity, Propane, Natural Gas, Wood, Oil, Kerosene, Coal, or any other heating fuel.

Do You Qualify for HEAP North Carolina?

To qualify for North Carolina HEAP, you must be enrolled in a qualifying social service program (see below):

  • Must be a resident of the state of North Carolina
  • Must need financial assistance for home energy costs
  • You receive Supplemental Nutrition Assistance Program (SNAP, formerly known as Food Stamp) benefits or
  • You receive Temporary Assistance or
  • You receive Code A Supplemental Security Income (SSI Living Alone)
  • OR your income must be below 150% of the federal poverty guidelines.

Applications for regular HEAP benefits will be accepted beginning around November of the year.

How to apply for North Carolina HEAP

Contact your local department of social services for the application dates and for additional information on LIEAP.

Mecklenburg County Department of Social Services
Wallace H. Kuralt Centre, 301 Billingsley Rd. Charlotte, NC 28211
Youth and Family Services 5800 Executive Center Drive, 4th Floor, Charlotte NC
P.O. Box 220999, Charlotte, NC 28222
http://charmeck.org/mecklenburg/county/dss/
State Courier#:05-14-12
(704) 336-3000 / Fax: (704) 353-1325

Wake County Department of Social Services
Website: http://www.wakegov.com/humanservices/Pages/default.aspx 
220 Swinburne St.
PO Box 46833 Raleigh, NC 27620
State Courier#:51-91-00
Phone: (919) 212-7000

North Carolina also provides Weatherization Assistance Program (North Carolina WAP) service for those who qualify.

Contact Information on North Carolina HEAP:

NC Department of Health and Human Services
Division of Social Services
Economic and Family Services Section
820 Boylan Avenue
Raleigh, North Carolina 27603
TEL: (919) 527-6309
FAX: (919) 334-1265
E-MAIL: erica.jennings@dhhs.nc.gov
WEB SITE: www.ncdhhs.gov/dss/energy/index.htm
PUBLIC INQUIRIES: 1-800-662-7030 (CARE LINE)

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